Check that a lens is mounted. For an unsupported lens, set "Release w/o Lens" in the menu to "Enable"., Sony
What it means and what to do: it depends on the model; find yours below.
10Sony manuals we read list this message
In the 10 we read
| Camera | What it means† | What to do† | What its manual also says† |
|---|---|---|---|
| Sony a1 (ILCE-1) | The lens is not attached properly, is missing, or is unsupported. | Reattach the lens, check contacts for cleanliness, or set Release w/o Lens to Enable for unsupported lenses. | Same as “What the manuals also say” below |
| Sony a1 II (ILCE-1M2) | The lens is missing, attached improperly, or unsupported; contacts may be dirty. | Reattach the lens, clean contacts if needed, or enable 'Release w/o Lens' for unsupported lenses. | If a message persists, consult an authorized Sony service facility. Turn power off and on, or remove and reinsert the battery pack. Check that lens and product contacts are clean. |
| Sony a7C II (ILCE-7CM2) | The lens is missing, improperly attached, or unsupported, preventing normal operation. | Reattach the lens, clean contacts if frequent, or enable 'Release w/o Lens' for unsupported lenses. | Same as “What the manuals also say” below |
| Sony a7 V (ILCE-7M5) | The lens is missing, attached incorrectly, or unsupported; contacts may be dirty. | Reattach the lens, clean contacts, or enable 'Release w/o Lens' for unsupported gear. | Same as “What the manuals also say” below |
| Sony a7R VI (ILCE-7RM6) | The lens is missing, attached improperly, or unsupported; contacts may also be dirty. | Reattach the lens, clean contacts if needed, or enable 'Release w/o Lens' for unsupported lenses. | Same as “What the manuals also say” below |
| Sony a7S III (ILCE-7SM3) | The lens is not attached properly, is missing, or is unsupported, preventing shutter release. | Reattach the lens, clean contacts if the message persists, or enable 'Release w/o Lens' for unsupported lenses. | If a message persists, remove and reinsert the battery or consult Sony service. Clean lens and camera contacts if lens errors occur frequently. |
| Sony a9 III (ILCE-9M3) | The lens is not attached properly, is missing, or is unsupported. | Reattach the lens, check contacts if frequent, or set Release w/o Lens to Enable for unsupported lenses. | Same as “What the manuals also say” below |
| Sony ILME-FX2/ILME-FX2B | Lens is missing, attached improperly, or unsupported; contacts may be dirty. | Reattach the lens, clean contacts, or enable 'Release w/o Lens' for unsupported lenses. | If messages persist, consult a local authorized Sony service facility. Turn power off and on, or remove and reinsert the battery pack. Check that lens and product contacts are clean. |
| Sony ILME-FX3A | The lens is missing, improperly attached, or unsupported; contacts may be dirty. | Reattach the lens, clean contacts if needed, or enable 'Release w/o Lens' for unsupported lenses. | Should the notice remain, visit a certified Sony repair center. Cycle power or swap the battery. Verify lens and device contacts are spotless. |
| Sony VLOGCAM ZV-E10 II (ZV-E10M2) | The lens is missing, improperly attached, or unsupported, preventing normal operation. | Reattach the lens properly. If using an unsupported lens or telescope, enable 'Release w/o Lens'. | If messages persist, restart the camera or reinsert the battery. Check lens and camera contacts for cleanliness. Consult a Sony dealer or service facility if issues continue. |
What the manuals also say
- If a message persists, consult local authorized Sony service. For system errors, remove and re-insert the battery. Check lens and product contacts for cleanliness if lens messages appear frequently (Sony a1 (ILCE-1), Sony a7C II (ILCE-7CM2), Sony a7 V (ILCE-7M5), Sony a7R VI (ILCE-7RM6) and Sony a9 III (ILCE-9M3)).
Other Sony messages
Sources
- Sony Help Guides (helpguide.sony.net), one per model, checked Oct 6, 2026
Each value is checked automatically against the source it links, on the date shown. How we build these pages
† What it means and What to do and What its manual also says: restated in plain words from the sources linked here; each source has the exact wording.