The SteadyShot function does not work., Sony
What it means, in 4 of the 5 we read: Image stabilization is disabled, but shooting is possible. What to do: it depends on the model; find yours below.
5Sony manuals we read list this message
In the 5 we read
| Camera | What it means† | What to do† | What its manual also says† |
|---|---|---|---|
| Sony a6100 (ILCE-6100) | Image stabilization is disabled, but shooting is possible. | Turn the product off and on again. | Same as “What the manuals also say” below |
| Sony a6100A (ILCE-6100A) | Image stabilization is disabled, but shooting is possible. | Restart camera; if icon persists, contact Sony service. | If messages persist, restart the camera or reinsert the battery. Check lens and camera contacts for cleanliness. Consult Sony service if issues continue. |
| Sony a6400 (ILCE-6400) | Image stabilization is disabled, but shooting is possible. | Restart the camera; if it persists, contact Sony service. | If messages persist, restart the camera or reinsert the battery. Check lens and camera contacts for cleanliness. Consult Sony service if issues continue. |
| Sony a6400A (ILCE-6400A) | Image stabilization is disabled, but shooting is possible. | Turn the product off and on again. | Same as “What the manuals also say” below |
| Sony VLOGCAM ZV-E10 (ZV-E10) | Image stabilization is disabled, but shooting can continue. | Restart camera; if it persists, consult Sony service. | If messages persist, restart the camera or reinsert the battery. Check lens contacts for cleanliness. Consult Sony service if issues continue. |
What the manuals also say
- If messages persist, consult a Sony dealer or service facility. Turn the camera off and on, or remove and reinsert the battery. Check that lens and camera contacts are clean (Sony a6100 (ILCE-6100) and Sony a6400A (ILCE-6400A)).
Other Sony messages
- Cannot open the shutter since the memory card is not inserted.
- Check that a lens is mounted. For an unsupported lens, set "Release w/o Lens" in the menu to "Enable".
- Memory card locked.
- Recording is unavailable in this movie format.
- The retractable lens with power zoom is retracted.
- Unable to read memory card. Reinsert memory card.
Sources
- Sony Help Guides (helpguide.sony.net), one per model, checked Oct 6, 2026
Each value is checked automatically against the source it links, on the date shown. How we build these pages
† What it means and What to do and What its manual also says: restated in plain words from the sources linked here; each source has the exact wording.